Privacy Policy
Introduction
Alessntials is committed to protecting your privacy. To provide you with the best products, excellent customer service, and timely updates, we collect certain information during your visit to our site.
This Privacy Policy explains what information we collect, how we use or share it, and how it is maintained. By using this Website, you signify your acceptance of this Policy. This Policy applies only to information collected through the Website, not through other channels.
Please note: Use of the Website is subject to this Privacy Policy (the "Policy") and the Website's Terms and Conditions. Capitalized terms used herein have the meanings defined in those Terms.
Information We Collect
We collect information to provide you with an efficient, personalized, and meaningful shopping experience. Your information helps us to:
- Record and quickly retrieve your preferences
- Help you find products and services more easily
- Create content tailored to your interests
- Notify you of new arrivals, updates, and promotions
Registration and Ordering
When you create an account or place an order, we may ask for personal details including your name, gender, shipping/billing address, phone number, email, and payment information. This data allows us to process orders, provide customer support, and comply with legal requirements.
Email Addresses
You may submit your email to register, receive promotional notices, or subscribe to newsletters. You can always opt out of marketing or promotional emails at any time.
Product Reviews
When submitting reviews, we request your email and location. Your email remains private, but your location may be visible to others. Any additional details you include voluntarily will be publicly viewable.
Log Files
Our server automatically recognizes your Internet URL and may log IP address, ISP, and time stamps for security, fraud prevention, and system maintenance purposes.
Cookies
Cookies are small files stored on your device by your browser. They help improve navigation, track site activity, and recognize returning users. Alessntials.com uses cookies to:
- Speed up navigation and checkout
- Track and analyze site usage
- Enable product selection and purchase
- Store browsing activity and preferences
Cookies do not and cannot access confidential data on your device.
Note: We may also use web beacons (clear GIFs) to help deliver cookies, monitor page views, or analyze ad performance. These third-party tracking technologies are not linked to your personal information.
How We Use Your Information
Internal Use
We use your information to process orders, improve our website and services, and enhance marketing effectiveness.
Communication With You
We may contact you regarding your orders, service updates, or new products. You can unsubscribe from promotional messages anytime via the provided links or by contacting us.
Sharing of Information
Third-Party Service Providers
We may share information with trusted partners (e.g., DHL, FedEx) solely to fulfill orders or perform services on our behalf. These parties are required to protect your data and use it only for authorized purposes.
Legal Requirements
We may disclose your information if required by law, court order, or government request, or if necessary to enforce our Terms of Use or protect our rights.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.
Non-Personal Information
We may share aggregated, non-identifiable data (e.g., site traffic statistics) with advertisers or partners.
How We Protect Your Information
We use physical, electronic, and administrative safeguards to protect your data, including:
- SSL (Secure Socket Layer) encryption for financial transactions
- Limited employee access to sensitive information
- Working with reputable third-party vendors who maintain secure systems
Your Rights & Choices
You may:
- Access, correct, or update your personal information
- Unsubscribe from marketing emails
- Deactivate your account
To modify your information, log in to your account and submit a request via Customer Service.
Children's Privacy
We do not knowingly collect personal data from children under 13. If you are under 13, please do not submit information to us and use the site with parental supervision.
Data Retention
We retain personal data only as long as necessary for business, legal, or regulatory purposes. Once it is no longer needed, we delete or anonymize the data to prevent identification.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be indicated. We encourage you to review this page periodically.
Contact Alessntials
If you have questions about this Policy or wish to exercise your privacy rights, please contact our Data Protection Officer at customer@alessntials.com.
If you wish to delete your personal information from our records, please contact us through the online form provided.
Contact Data Protection Officer